If you're contacting us about an issue, please fill out the entire form.
Please be as detailed as possible. Include a screenshot or video of the issue. If you experience a problem only in certain notes, attach those in .note format to help us diagnose and fix the issue more quickly.
Not sure? On iOS, go to the screen that lists your notes and tap the "( i )" in the bottom left corner of the screen. On Mac, click Notability > About Notability from the app's menu bar. Please separate version numbers with a backslash. (e.g., 6.4.4 / 2.3.2)
Not sure? On iOS, go to Settings > General > About > Version. On Mac, click > About this Mac > Overview. Please separate version numbers with a backslash. (e.g., 10.2.1 / 10.12.3)
Note sure? Open Notability's preferences to see if the "iCloud" option is enabled.