Search issues may indicate that Notability was unable to process or index the file successfully.
Before troubleshooting: Newly created or imported notes (especially PDFs) may take a few minutes to be indexed before they appear in search results. If you just added a note, wait a moment and try again. Note that some PDFs may not be searchable depending on how they were created.
If Notability is having trouble searching, try the following:
Force-quit Notability and reopen it, then try searching again.
On your iPad, go to Settings > Notability, then check whether Safe Mode is enabled.
When Safe Mode is enabled, Search will be turned off.
Disable Safe Mode and try searching once more.
Go to your list of notes, press-and-hold on a note's name, tap the Duplicate button that appears, and then try to search in the new copy of the note.
If those steps don't help, let us know!
Submit a ticket and our Support Team will be in touch. Let us know the following:
Did search stop working in all of your notes or only in some?
Is the note where search is failing typed text, handwritten, or an imported PDF?
Attach a sample note to your support ticket.
