Audit Log Help Guide
The Audit Log gives organization owners a downloadable record of activity across your organization, exported as a CSV file covering the last 90 days. Whether you need to review who opened a note, support an internal compliance review, or investigate an access question, the Audit Log provides a time-stamped, per-event record you can open in any spreadsheet application.
How to Enable
The Audit Log is available only on Notability Business Pro. It is not included with standard Notability for Business.
Requirements:
- Active Notability Business Pro subscription
- You must be the organization owner (Admins and Members cannot view or download the Audit Log)
- Access to the email address associated with the organization owner account (the CSV is delivered by email)
Where to Find the Audit Log
The Audit Log lives in your organization settings:
- Click the
Settings icon.
- Go to General.
- Find the Audit Log section, positioned directly above the Feature controls section.
Note: Only the organization owner can see and use the Audit Log. It will not appear for Admins or Members.
How It Works
Data range
- The Audit Log always covers the last 90 days. This range is fixed and cannot be configured, filtered, or changed to a custom start and end date.
Requesting and receiving the export
- The Audit Log is delivered as a CSV file.
- The file is sent to the organization owner's email address — it is not downloaded directly in the browser at the time of the request.
Reading the file
- The CSV contains one row per event, with a header row of column names.
- Timestamps are recorded in ISO 8601 format in UTC (for example, 2026-08-01T17:22:16.492Z).
- The event_type field uses a dot-namespaced convention (for example, note.opened).
- The event_category field is a human-readable grouping (for example, Note Management).
Column Reference
The table below describes each column based on a single representative event row.
| Column | Description | Example value from sample |
| event_id | Unique identifier for the individual event. Appears as a UUID. | 0e34e65b-708f-4d3d-b5c5-51e79ada37b2 |
| event_type | The type of action | note.opened |
| description | Summary of the event | jennifer@eventability.com opened note AA1212B1-2D2C-1234-123A-1AA223B1B2B3 |
| event_category | Grouping for the event type | Note Management |
| actor_user_id | Unique identifier of the user who performed the action | 1a2b345c-d678-910233fg-45ab5de5ebde |
| actor_email | Email address of the user who performed the action | jennifer@eventability.com |
| target_type | The type of object the action was performed on | note |
| target_id | Unique identifier of the object acted on | AA1212B1-2D2C-1234-123A-1AA223B1B2B3 |
| metadata | Additional event detail | {"folderId":"2c30cfbb-0938-41ff-b601-5a7d1af14e64","workspaceId":"15811855-f807-49a8-ad8f-3943eea4481f"}
|
| ip_address | IP address associated with the event | 10.21.243.254 |
| device_id | Identifier of the device used | 12b233d4-5b0e-445f-b65a-f5112031226b |
| platform | The platform the action originated from | Web |
| created_at | Timestamp of the event, in ISO 8601 format (UTC) | 2026-08-01T17:22:16.492Z |
FAQs
Who can view and download the Audit Log? Only the organization owner. Admins and Members do not have access to it.
Which plan do I need? The Audit Log is available only on Notability Business Pro. It is not part of standard Notability for Business.
How far back does the Audit Log go? Always the last 90 days. The range is fixed and cannot be adjusted.
Where is the file delivered? The Audit Log is generated as a CSV and sent to the organization owner's email address.
Can I change the columns or filter the export? The export is a fixed CSV covering the last 90 days.
What time zone are the timestamps in? Timestamps are in ISO 8601 format in UTC.
Troubleshooting
I don't see the Audit Log in Settings
- Confirm you are signed in as the organization owner — Admins and Members will not see it.
- Confirm your organization is on Notability Business Pro.
- Check that you are looking under Settings > General, directly above Feature controls.
I didn't receive the CSV email
- Confirm the email is going to the organization owner's address.
- Check spam or filtered folders.
- If it still does not arrive, contact businesssupport@gingerlabs.com.
Updated