Miscellaneous Error Messages

Error 400: Bad Request Sent to Server
Your version of Notability may have an old way of connecting to cloud services, so updating to the latest version of Notability may fix the error. If that doesn't help, reset Notability's connection to your cloud service by logging out of and back into the service.

  • iPad: Open the "Manage Accounts" tab of Notability's preferences.
  • Mac: Click "Notability > Preferences..." from your Mac's menu bar.

Error 403: Disallowed Useragent
Your version of Notability may have an outdated way of connecting to Google Drive, so updating to the latest version of Notability should fix this error.

Error 417: Rate Limit Exceeded

These stem from interactions with Google Drive. They mean that a Google Drive account tried to do too much in a given period of time, like importing lots of PowerPoint presentations and Word docs. Waiting a while should fix these errors.

If any of these errors persists, please let us know!

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