Notability Subscription FAQ

Thanks for your interest in learning more about Notability's offerings. Some frequently asked questions are answered below. If you need anything else, submit a support ticket

General

Where to Purchase & Compatible Platforms

Notability is free to use, and offers an optional tiered subscription model. Subscriptions are available for purchase in Apple's App Store.

A Notability subscription is available for purchase in the Apple App Store. A web app subscription can be purchased through Stripe. 

Subscriptions are licensed and limited to your Apple ID.

Notability is designed to work with Apple's latest operating systems, so it now only supports iOS 17 and macOS 14 or later. Older versions are no longer compatible to ensure the best performance and features. 

Using Notability with Multiple Devices

A paid Notability subscription can be used across a maximum of 10 devices (iPad, iPhone, and Mac).

If a device is logged into the Apple ID you used to purchase Notability, the app will be available for free in your device's list of purchased apps.

If it looks like the App Store will charge you again, these steps may nudge it into order:

  • Log out of the App Store.
  • Restart your device.
  • Log back into the App Store.

If the version of Notability you're downloading is in your purchase history, tapping or clicking the button to buy Notability will make the App Store check your history, see that you bought the app, and download it for free. If that doesn't help, contact Apple Support

You can sync notes across multiple devices through iCloud.

Family Sharing is unavailable at this time. 

Updating Notability

Find Your Version of Notability

  • Go to Library > settings icon.png > See the bottom left corner

Update Notability

  1. Open the iOS or Mac App Store
  2. Select Updates.
  3. Tap or click Update next to Notability.
     

Notability Cloud Features

Notability is free to use, and offers an optional tiered subscription model: Starter, Lite, Plus, and Pro. 

Starter is Notability's free subscription plan that includes unlimited notes, syncing with Notability Cloud, Audio Recording, and all editing tools & content.

Lite is Notability's elevated subscription plan from Starter that includes unlimited note editing, third-party back up, and access to all editing tools, content, and 20,000+ note-taking templates.

Plus is Notability's most popular subscription plan that includes everything in Lite, AI-powered note summaries, up to 400 monthly Quizzes & Flashcards, Audio Recording, automatic transcriptions after a recording has finished, and the ability to convert handwriting and math into typed text.

Pro is Notability's premium subscription plan that includes everything in Plus, real-time Smart Notes, unlimited Quizzes & Flashcards, unlimited Live Transcription for Audio Recordings, and the ability to Chat with Your Notes.

Features in Previous Version of Notability (iCloud)

Starter is Notability's free subscription plan that includes unlimited notes, syncing with Notability Cloud, iCloud Syncing, Audio Recording, and all editing tools & content.

Lite is Notability's elevated subscription plan from Starter that includes unlimited note editing, third-party back up, iCloud syncing, and access to all editing tools, content, and 20,000+ note-taking templates.

Plus is Notability's most popular subscription plan that includes everything in Lite, AI-powered note summaries, up to 400 monthly Quizzes & Flashcards, Audio Recording, automatic transcriptions after a recording has finished, and the ability to convert handwriting and math into typed text.

Pro is Notability's premium subscription plan that includes everything in Plus, real-time Smart Notes, unlimited Quizzes & Flashcards, unlimited Live Transcription for Audio Recordings, and the ability to Chat with Your Notes.

Please note: Notability Lite can only be purchased on iOS, but can be used on the Web App by logging in with the same Notability account.

Pro-Tip: If you're a student, we recommend using Notability as your go-to study companion at every step during the semester! Use Notability's digital planners to keep your schedule of classes, deadlines, and extracurriculars organized. Add different folders for your various courses and keep your notes organized by class. Use Notability Learn to record lectures, summarize your notes, review topics in between classes, or practice before an exam.

Classic (Legacy) Users

Everyone who purchased Notability prior to our switch to subscription on November 1, 2021 is a Classic user.

Classic users have lifetime access to all existing features and any content previously purchased in the app. This includes unlimited editing, iCloud Sync, Third-Party Backup, and any features (Handwriting Conversion, etc) that was previously purchased through the Notability Shop. Future features we develop may also be included, depending on their complexity and cost to maintain.

Content such as planners and stickers is free for all users. 

Classic plans include a 1 hour trial of Audio Transcripts.

If a Classic user subscribes to the Plus Plan and it expires, then the grandfathered users are downgraded back to the Classic plan and will have access to any previously purchased features before the 11.0 update.

Please note: Notability Classic cannot be shared and is only available to the original purchaser.

Edit Limits

Edits are directly tied to your usage of the app and are counted as any changes you make in a session like handwriting, erasing, or adding text or media.

Recording and modifying audio do not count as edits nor does adding or moving notes/pages.

If you're using the free version of the app, you will be given an editing allowance each month. You can track the status of your remaining edits in the settings menu, and at any point can choose to subscribe to unlock unlimited editing.

To View Remaining Edits

In your Library > settings icon.png > Manage Subscription > Tap on the circle icon in the Notability Starter section under Current Plan.

Education and Business

Schools managing devices will have free access to Notability for Organizations (full-featured). For organizations interested in using Notability, check out the article and contact us if you have any questions or need support. 

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