Search issues may indicate that Notability was unable to process or index the file successfully.
Before troubleshooting: Newly created or imported notes (especially PDFs) may take a few minutes to be indexed before they appear in search results. If you just added a note, wait a moment and try again. Note that some PDFs may not be searchable depending on how they were created.
If Notability is having trouble searching, try the following:
- Force-quit Notability and reopen it, then try searching again.
- On your iPad, go to Settings > Notability, then check whether Safe Mode is enabled.
- When Safe Mode is enabled, Search will be turned off.
- Disable Safe Mode and try searching once more.
- Go to your list of notes, press-and-hold on a note's name, tap the Duplicate button that appears, and then try to search in the new copy of the note.
If those steps don't help, let us know!
Submit a ticket and our Support Team will be in touch. Let us know the following:
- Did search stop working in all of your notes or only in some?
- Is the note where search is failing typed text, handwritten, or an imported PDF?
- Attach a sample note to your support ticket.
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