Recently Reported Issues

If we hear about an issue from multiple users we will post here along with any workarounds to get you up and running again as soon as possible while we work on a fix. 

For further assistance, please reach out to us!

Copy (background) + Paste page results in shifted content.

Fix in progress. 

Unsupported file format when importing a screenshot.

Fixed in 10.1.3. As a workaround, use the Photo Library under the Media Options to insert the image. 

Renaming note issues.

Fixed in 10.1.3. As a workaround, make sure you're in the Text "T" tool when renaming and tap out of the title when finished. 

 PDF has disappeared, annotations remain on note:

Troubleshooting steps here

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